IT Helpdesk · Server & Device Monitoring
Server and device monitoring for offices in Vietnam
Know a device is failing before your office stops working.
Servers, NAS, firewalls, CCTV and phone systems are monitored, backup-checked, patched and supported when they fail. Priced per device and added to any plan.
Key facts: Server & Device Monitoring
- Price
- Server 2,400,000 VND; virtual server 1,200,000 VND; NAS 1,200,000 VND; PBX 800,000 VND per device per month; excluding VAT.
- Includes
- Health monitoring, backup checks, patching, incident handling, monthly report.
- Added to
- Remote Support, IT Maintenance, Onsite Technician or Co-Managed IT plans.
- Out of hours
- Combine with 24/7 Support for overnight server incidents.
- Area
- Remote monitoring nationwide; onsite in Ho Chi Minh City and Da Nang.
UPTECH · Updated
When do you need device monitoring?
When your office depends on servers, shared data or CCTV.
- Servers running accounting, ERP or production software.
- Shared data on a NAS that must be backed up properly.
- CCTV and recorders that must keep footage for the required period.
- Phone systems and firewalls that need configuration and updates.
What monitoring covers for each device type
Each device has its own checklist.
Servers, VMs, NAS
- Disk health, capacity and temperature.
- Backup schedules and test restores.
- OS patching and access rights.
Network: firewall, switch, Wi-Fi
- Access rules, VPN, firmware.
- VLANs, ports, Wi-Fi coverage and guest network.
CCTV, recorders, PBX, printers
- Images, retention, remote viewing.
- Extensions, call routing, recording.
- Drivers, scanning, print issues.
Getting started
Inventory first, then monitoring.
- 01
Inventory
Devices, configuration and current condition.
- 02
Monitoring set-up
Alerts and backup schedule checks.
- 03
Operations
Alerts handled; patches applied on schedule.
- 04
Reporting
Monthly device status report.
Per-device monitoring prices
Per device per month, excluding VAT, invoiced in VND.
| Device | Price / month | Notes |
|---|---|---|
| Physical server | 2,400,000 VND | Monitoring, backup, patching. |
| Virtual server | 1,200,000 VND | Per VM. |
| NAS | 1,200,000 VND | Capacity, disks, backup. |
| Firewall / router | 600,000 VND | Rules, VPN, firmware. |
| Managed switch | 150,000 VND | VLANs, ports. |
| Wi-Fi access point | 80,000 VND | Configuration, coverage. |
| Printer / scanner | 80,000 VND | Drivers, scanning. |
| CCTV camera | 80,000 VND | Images, retention. |
| NVR / DVR | 150,000 VND | Disks, firmware. |
| Phone system (PBX) | 800,000 VND | Extensions, recording. |
Use the calculator on the IT helpdesk page to add device quantities to a plan. Estimate your monthly cost
Monitoring or fix-on-failure?
Downtime usually costs more than monitoring.
| Monitoring | Fix on failure | |
|---|---|---|
| Failing disk | Detected before failure | Found after data loss |
| Backups | Checked and test-restored | Failures found when you need a restore |
| Cost | Fixed monthly | Unpredictable |
Every month
- Device report
- Status, alerts and work done.
- Backup results
- Schedules and last test restore.
- Recommendations
- Devices to replace or upgrade, with estimated cost.
Device monitoring: common questions
At UPTECH, monitoring and maintenance of a physical server costs 2,400,000 VND per month, a virtual server 1,200,000 VND and a NAS 1,200,000 VND, excluding VAT, added to a user support plan.
Talk to us about device monitoring
Send your list of servers, NAS, CCTV and phone systems for a per-device quote.
- Choose the right support model
- Clarify scope, SLA and extras
- Receive a quote for your actual office
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