Website terms
Terms of Use
The legal principles for accessing Uptech's website, using its content, submitting forms and interacting with the site. Please read carefully before continuing to use the website.
Introduction and acceptance of the terms
Welcome to Uptech's official website. Please read the following terms carefully before using any content, forms or functions on the website.
By accessing uptech.vn, browsing its content, submitting information or using any of its resources, you confirm that you have read, understood and agree to comply with these Terms of Use.
If you disagree with any or all of these terms, please stop accessing the website. If you need clarification, you may contact Uptech through an official contact channel before continuing to use it.
These terms apply to Uptech's public website. If the parties have a separate service contract, quotation, confidentiality agreement, data processing agreement or project appendix, those documents take precedence within the scope of the matters agreed.
Copyright, trademarks and intellectual property
Uptech asserts ownership of, or lawful rights to use, the intellectual property presented on the website, unless otherwise stated.
This website and its content, including but not limited to trade names, logos, interfaces, designs, images, videos, articles, documents, service descriptions, forms, publicly displayed source code, structured data and the arrangement of content, are owned by, or lawfully used by, Uptech and/or its licensors.
Intellectual property rights relating to the models, methods, processes, frameworks, professional materials, software, tools, algorithms, implementation ideas and industry knowledge presented on the website are protected under applicable law.
- You may access, read, print, download or share links to website content for personal use, internal business use or non-commercial reference, provided that you do not distort the content and clearly credit Uptech when quoting it.
- Without prior written approval, you must not copy in bulk, republish, modify, distribute, commercially exploit or reverse engineer website content, remove copyright notices, disable protective measures, or use the content in a way that misrepresents your relationship with Uptech.
- Nothing on the website grants, directly, indirectly or by implication, a licence to use Uptech's logos, trademarks, intellectual property, internal documents or solutions beyond the rights expressly set out in these Terms.
- Unauthorized use of Uptech's intellectual property may result in a requirement to stop the use, remove the material, issue a correction, compensate for damage, or face action under applicable law.
Uptech's rights and responsibilities
Uptech has the right to manage the website's content, functions and operation to maintain stability, security and alignment with its service direction.
- Uptech has the right to change, edit, add or remove any or all website content, features and resources at any time for operations, maintenance, security, information updates or legal compliance.
- Uptech has the right to suspend, restrict or terminate access to the website if it detects conduct that affects the system, breaches these Terms, infringes Uptech's lawful interests or shows signs of website abuse.
- Uptech has the right to apply necessary technical and organizational measures to protect the website against unauthorized access, attacks, alteration, disclosure or destruction of data, and other security risks.
- Uptech may decline to respond to or handle a request if the information submitted is incomplete, inaccurate, appears fraudulent or to be spam, violates the law or falls outside the scope of our services.
- Uptech seeks to keep information accurate and up to date, but does not guarantee that all website content will always be complete, error-free, uninterrupted or suitable for every particular purpose.
Information users submit to Uptech
When you voluntarily submit information through forms, email, telephone or other contact channels, Uptech may use it to respond to and appropriately handle your request.
Uptech may use personal information, such as your full name, email address, telephone number, company name, job title, consulting needs or documents you submit, internally to respond to requests, advise on services, prepare quotations, improve products and the website experience, and fulfil related lawful obligations.
Uptech does not actively sell users' personal information. Information is shared with third parties only when necessary to operate systems, handle requests, coordinate with relevant suppliers or partners, comply with the law, or respond to a valid request from a competent authority.
No method of transmitting data over the internet can be guaranteed to be absolutely secure. Uptech applies reasonable safeguards within its control, but cannot guarantee the elimination of all risks of unauthorized access or incidents beyond its reasonable control.
Information and documents that are not private or are not marked confidential when submitted to Uptech may be treated as information that may be processed within a scope appropriate to the purpose for which you provided them. Before sharing sensitive documents, customer data or trade secrets, the parties should agree on a separate confidentiality arrangement.
Users' rights and responsibilities
Users may access Uptech's website and use its public resources in a lawful and reasonable manner consistent with these Terms.
- You may access the website, read information, explore services, submit consulting requests, subscribe to updates, apply for positions or contact Uptech through public channels.
- You may quote, share or forward website content for personal reference or internal business use, provided that you do not distort the content or use it for unauthorized commercial purposes, and that you credit Uptech where appropriate.
- When using the website, you are responsible for complying with applicable law and respecting the intellectual property, privacy and lawful interests of Uptech, other users and third parties.
- You agree not to interfere with or disrupt the website, exploit vulnerabilities, scan systems, overload servers, exceed your access rights or use automated tools in a way that affects the website's normal operation.
- You are responsible for the accuracy and lawfulness of, and your right to use, any information, documents, data or content you submit to Uptech.
- If you are dissatisfied with the website's content or disagree with these Terms, the appropriate course is to stop accessing or using the website, or contact Uptech for clarification.
- You must not post, submit, forward or reproduce information that is threatening, offensive, defamatory, obscene, false or misleading, contains malicious code or unauthorized advertising, infringes intellectual property or privacy rights, or violates the law.
Restrictions on use
Uptech does not permit use of the website or its resources for unauthorized or harmful purposes, or in ways that affect the lawful interests of Uptech and related parties.
- Using Uptech's information, documents, images, service descriptions or data for business, advertising, distribution, system retraining, building commercial databases or other commercial purposes without written approval.
- Using robots, crawlers, scrapers, spiders, automated tools or systematic manual processes to collect, copy, index, reuse or exploit website resources beyond ordinary access.
- Using devices, software, code or processes to intrude, damage, slow down, disrupt, alter or take control of systems, or to conduct unauthorized load testing or security testing without Uptech's written permission.
- Impersonating Uptech, its personnel or partners, or using website content to create misleading information about capabilities, representation, partnerships, certifications or service commitments.
- Engaging in any conduct that Uptech has reasonable grounds to consider inappropriate, legally risky or harmful to systems, the brand, customers, partners or other users.
Forms, consulting requests and quotations
When you submit a request through the website, Uptech may contact you to clarify your needs, propose an approach, prepare an initial quotation or arrange a discussion. Submitting a form does not mean that a service contract has been formed between the parties.
Website information about services, solutions, technologies, timelines, support scope, indicative costs or expected results is introductory only. Specific commitments take effect only when set out in a proposal, contract, appendix or separate agreement confirmed by the parties.
Uptech may retain request history, response status and related information for customer support, internal management, service improvement and compliance with relevant legal obligations.
Disclaimer of liability
By using the website, you understand and accept that certain technical, content and connectivity risks may arise beyond Uptech's reasonable control.
- Website content is provided for reference, communication and an introduction to our capabilities. Uptech seeks to ensure accuracy, but does not guarantee that all information is always complete, up to date, error-free or suitable for every particular purpose.
- If you rely on information on the website to make business, technical, investment, legal, financial or operational decisions without separate advice, an assessment or an agreement with Uptech, you bear responsibility for those decisions.
- The website may experience interruptions, delays, display errors, transmission errors, device errors, security risks or incidents caused by infrastructure providers, browsers, internet networks, third-party platforms or force majeure events.
- The website may contain links to social networks, recruitment platforms, partners, infrastructure providers, measurement tools or third-party websites. Uptech is not responsible for those platforms' content, availability, accuracy, products, services or data processing practices.
- To the extent permitted by law, Uptech is not liable for damage arising from misuse, unauthorized access, absolute reliance on reference content, downloading resources, accessing external links or incidents beyond Uptech's reasonable control.
Updates to the terms
Uptech may update these Terms of Use to reflect changes to the website, services, operating processes or legal requirements. The new version takes effect when published on the website, unless otherwise stated.
You should check this page periodically if you regularly use Uptech's website, online forms or professional content. Continued use of the website after the terms are updated constitutes acceptance of the new version.
Contact
If you have questions about these Terms of Use, please contact Công ty TNHH Giải Pháp Công Nghệ Uptech by email at info [at] uptech [dot] vn or by telephone at +(84) 961 163 961.
Contact address: Floor 2, B2 Nguyễn Hữu Thọ Street, Phường Tân Hưng, Hồ Chí Minh City.
If you need clarification about the content on this page, please contact Uptech by email or by phone at +(84) 961 163 961.