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    IT Helpdesk · Representative offices & FDI

    IT support for representative offices in Vietnam

    An IT team that speaks your headquarters’ language and follows group standards.

    Support in English, Chinese, Japanese and Korean; your group IT policies applied locally; monthly reports for headquarters; a Vietnamese contract and VAT invoices. Five years supporting foreign-invested companies.

    Talk to us See the right plan

    Key facts: IT for Representative Offices

    Typical plan
    IT Maintenance Contract from 380,000 VND per user per month; small offices start with Remote Support from 220,000 VND.
    Languages
    English, Chinese, Japanese, Korean and Vietnamese.
    Reporting
    Monthly reports in your headquarters’ language; coordination with regional IT.
    Contract
    Local service contract, Vietnamese VAT e-invoices in VND.
    Onsite area
    Ho Chi Minh City and Da Nang; remote nationwide.

    UPTECH · Updated

    What representative offices usually need

    • Offices of 5–50 people without local IT staff.
    • Foreign managers who need support in their own language.
    • Regional IT abroad that needs local hands in Vietnam.
    • Group security and account policies to follow.
    • New office set-up: network, email and computers.

    What UPTECH covers for foreign-invested offices

    Day to day

    • Unlimited remote support within hours, scheduled onsite visits.
    • Microsoft 365 / Google Workspace administration under group policy.
    • Joiners and leavers: devices and accounts.

    Working with headquarters

    • Work through your group ticketing if required.
    • Monthly reports in English, Japanese, Korean or Chinese.
    • Changes carried out on request from regional IT.

    Set-up

    • New office: network, Wi-Fi, email, printers.
    • Office moves and new branches.

    Getting started

    1. 01

      Consultation

      In your managers’ language; requirements from regional IT.

    2. 02

      Proposal

      Scope, SLA, fixed monthly price and a bilingual sample contract.

    3. 03

      Takeover

      Inventory, admin access and the process with regional IT.

    4. 04

      Operations

      Daily support and monthly reports for headquarters.

    IT costs for a representative office

    Excluding VAT, invoiced in VND.

    Office sizeMonthly costPlan
    10 users3,300,000 VNDRemote Support Contract.
    20 users7,600,000 VNDIT Maintenance Contract.
    50 users19,000,000 VNDIT Maintenance Contract.

    Servers, NAS and other devices are added per device. Estimate your monthly cost

    UPTECH or a multilingual IT hire?

    UPTECHOwn hire
    LanguagesEnglish, Chinese, Japanese, KoreanHard to hire, higher salary
    Leave coverYesNo
    Systems expertiseEngineering teamOne person

    What the office gets

    Support in your language
    For managers and staff.
    Reports for HQ
    Requests, SLA, risks and recommendations.
    VAT invoices
    Monthly, in VND.

    Representative office IT: common questions

    Yes. The UPTECH support team works in English, Chinese, Japanese and Korean, and monthly reports are prepared in your headquarters’ language.

    Next step

    Talk to us about your office in Vietnam

    Tell us your office size and your managers’ language.

    • Choose the right support model
    • Clarify scope, SLA and extras
    • Receive a quote for your actual office

    This form is for service enquiries. Existing customers use their agreed support channel.

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