IT Helpdesk · Ho Chi Minh City
IT support in Ho Chi Minh City
A local IT team in Saigon, on site when you need it.
UPTECH supports offices and factories in Ho Chi Minh City remotely and on site: computers, network, email and servers, in English, Chinese, Japanese or Korean. Office: B2 Kim Son Residential Area, Nguyen Huu Tho Street, Tan Hung Ward.
Key facts: IT Helpdesk in Ho Chi Minh City
- Office
- B2 Kim Son Residential Area, Nguyen Huu Tho Street, Tan Hung Ward, Ho Chi Minh City.
- Onsite
- Within Ho Chi Minh City; outlying areas and neighbouring provinces with travel at cost.
- Critical incidents
- On site within 4 hours for IT Maintenance Contract customers.
- Prices
- IT Maintenance Contract from 380,000 VND per user per month; on-call 700,000 VND per half day; onsite technician from 32,000,000 VND per month.
- Support hours
- 8:00–18:00, Monday to Saturday (Vietnam time). Extended hours and 24/7 available.
- Languages
- English, Chinese, Japanese, Korean and Vietnamese.
UPTECH · Updated
What companies in Ho Chi Minh City usually need
- Offices of 10–100 users needing one reliable IT contact.
- Representative offices and foreign-invested companies reporting to HQ in English, Japanese, Korean or Chinese.
- New offices that need network, email and printers set up.
- Factories and warehouses that need an onsite technician.
IT services available in Ho Chi Minh City
Every UPTECH service model is available in Ho Chi Minh City.
Monthly
- Remote Support Contract.
- IT Maintenance Contract (with onsite visits).
- Full-Time Onsite Technician.
- Co-Managed IT Support.
On demand and add-ons
- On-Call Support and Prepaid Support Hours.
- Server & Device Monitoring.
- 24/7 Support and IT Security Audit.
Getting started in Ho Chi Minh City
- 01
Onsite assessment
Free review of devices, network and recurring issues.
- 02
Proposal
Service model, scope and fixed monthly price.
- 03
Takeover
Inventory, delegated admin access and request channels.
- 04
Daily support
Remote and scheduled onsite support.
IT support prices in Ho Chi Minh City
Excluding VAT, invoiced in VND; the same across the service area.
| Service | Price | Notes |
|---|---|---|
| Remote Support Contract | 220,000 VND per user per month | Minimum 3,300,000 VND. |
| IT Maintenance Contract | 380,000 VND per user per month | 4 onsite visits a month. |
| On-Call Support | 700,000 VND per half day | L1 technician on site. |
| Full-Time Onsite Technician | From 32,000,000 VND per month | Full time. |
Outlying areas and neighbouring provinces are charged travel at cost, agreed before the visit. Estimate your monthly cost
IT in Ho Chi Minh City: UPTECH or your own hire?
A 20-user office.
| IT Maintenance Contract | Hiring 1 local IT staff | |
|---|---|---|
| Monthly cost | About 7,600,000 VND | About 15,600,000 VND |
| Cover during leave | Yes | No |
| Reporting and SLA | Yes | Rarely |
| Reporting language | English, Chinese, Japanese or Korean | Depends on the hire |
What you get
- A local team
- Technicians based in Ho Chi Minh City.
- Monthly report
- In English or your headquarters’ language.
IT support in Ho Chi Minh City: common questions
Yes. Technicians visit offices within Ho Chi Minh City; outlying areas and neighbouring provinces are charged travel at cost. IT Maintenance Contract customers have a 4-hour onsite target for critical incidents.
Book a free IT assessment in Ho Chi Minh City
No obligation to sign.
- Choose the right support model
- Clarify scope, SLA and extras
- Receive a quote for your actual office
This form is for service enquiries. Existing customers use their agreed support channel.
Your details are used to respond to your enquiry under our privacy policy. Do not send passwords or credentials through this form.