IT Helpdesk · Da Nang
IT support in Da Nang
A local IT team for offices and foreign-invested companies in Central Vietnam.
UPTECH supports offices in Da Nang remotely and on site: computers, network, email and servers, in English, Chinese, Japanese or Korean. Office: 8th Floor, Bach Dang Complex, 50 Bach Dang Street, Hai Chau.
Key facts: IT Helpdesk in Da Nang
- Office
- 8th Floor, Bach Dang Complex, 50 Bach Dang Street, Hai Chau, Da Nang.
- Onsite
- Within Da Nang; outlying areas and neighbouring provinces with travel at cost.
- Critical incidents
- On site within 4 hours for IT Maintenance Contract customers.
- Prices
- IT Maintenance Contract from 380,000 VND per user per month; on-call 700,000 VND per half day; onsite technician from 32,000,000 VND per month.
- Support hours
- 8:00–18:00, Monday to Saturday (Vietnam time). Extended hours and 24/7 available.
- Languages
- English, Chinese, Japanese, Korean and Vietnamese.
UPTECH · Updated
What companies in Da Nang usually need
- Offices and branches needing a local IT contact.
- Foreign-invested companies in Da Nang needing support in English, Japanese, Korean or Chinese.
- Companies headquartered in Ho Chi Minh City or Hanoi with a Da Nang branch.
IT services available in Da Nang
Every UPTECH service model is available in Da Nang.
Monthly
- Remote Support Contract.
- IT Maintenance Contract (with onsite visits).
- Full-Time Onsite Technician.
- Co-Managed IT Support.
On demand and add-ons
- On-Call Support and Prepaid Support Hours.
- Server & Device Monitoring.
- 24/7 Support and IT Security Audit.
Getting started in Da Nang
- 01
Onsite assessment
Free review of devices, network and recurring issues.
- 02
Proposal
Service model, scope and fixed monthly price.
- 03
Takeover
Inventory, delegated admin access and request channels.
- 04
Daily support
Remote and scheduled onsite support.
IT support prices in Da Nang
Excluding VAT, invoiced in VND; the same as Ho Chi Minh City.
| Service | Price | Notes |
|---|---|---|
| Remote Support Contract | 220,000 VND per user per month | Minimum 3,300,000 VND. |
| IT Maintenance Contract | 380,000 VND per user per month | 4 onsite visits a month. |
| On-Call Support | 700,000 VND per half day | L1 technician on site. |
| Full-Time Onsite Technician | From 32,000,000 VND per month | Full time. |
Outlying areas and neighbouring provinces are charged travel at cost, agreed before the visit. Estimate your monthly cost
IT in Da Nang: UPTECH or your own hire?
A 20-user office.
| IT Maintenance Contract | Hiring 1 local IT staff | |
|---|---|---|
| Monthly cost | About 7,600,000 VND | Salary and insurance of one IT employee |
| Cover during leave | Yes | No |
| Reporting language | English, Chinese, Japanese or Korean | Depends on the hire |
What you get
- A local team
- Technicians based in Da Nang.
- Monthly report
- In English or your headquarters’ language.
IT support in Da Nang: common questions
Yes. UPTECH has an office at Bach Dang Complex, 50 Bach Dang Street, Hai Chau, and technicians visit offices within Da Nang. IT Maintenance Contract customers have a 4-hour onsite target for critical incidents.
Book a free IT assessment in Da Nang
No obligation to sign.
- Choose the right support model
- Clarify scope, SLA and extras
- Receive a quote for your actual office
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